Eldogency SAS Privacy Policy

Introduction

Eldogency SAS, with a capital of €312,000, registered in the Paris Trade and Companies Register under number 805 383 783, NAF: 6201Z, VAT N°: FR 89 805383783, is located at 38 rue Jean Mermoz, 75008, Paris, France.

We publish websites (affiliate platforms, e-commerce, and content sites). Our priority is the satisfaction and loyalty of our users. The protection of your personal data is essential to us. This document informs you of how and why we collect and process your data.

Eldogency SAS complies with the amended law of 6 January 1978 relative to computing, files, and freedoms (CNIL registration no. 1871397) and the General Data Protection Regulation of 27 April 2016 (GDPR).

The Data Protection Officer (DPO) is Alexandre Durand, responsible for monitoring compliance with national data protection regulations, including users' rights to privacy, information, access, rectification, and opposition.

This document complements the provisions in our Terms and Conditions.

1. Why do we collect your personal data?

Your data is requested to allow you to:

• Carry out orders (physical products and/or services).
• Access content (e.g., BMI calculation).
• Benefit from promotional offers.
• Access our affiliate platform.

Certain mandatory data must be provided when placing orders or creating an account, while other data is optional, as specified on forms.

2. What kind of personal data do we collect?

2.1 Data you enter when browsing

Your data is never collected without consent. We may collect:

• Name, first name, gender, email address, telephone number, mailing address (for orders or affiliate platform registration).
• Date of birth and weight (e.g., for BMI calculation).
• Opinions on our products and services.
• Purchase history.
• History with Customer Service.
• Voluntarily provided elements (e.g., avatar images, meal photos).

We do not store sensitive data or credit card information. Payments are processed by secure intermediary platforms.

2.2 Data we collect when you are browsing

We may collect IP address and browser type for navigation and statistical purposes. Cookies are used to establish statistics, recognize users, and provide relevant content.

3. More details about the Eldogency SAS cookie policy

3.1 How do you adjust cookie settings on your internet browser?

Browsers accept cookies by default, but you can disable them, which may limit site functionality. Tutorials are available at:

• CNIL (French)
• AboutCookies (English)

3.2 What cookies do you use on your site?

We use cookies to facilitate navigation, recognize users, and provide tailored content, including:

• Eldogency SAS cookies: device_view, cookie identity, hl, slimdooCatcher, slimdooOptin, notify_orders, notify_visits, acceptCookie.
• Third-party cookies: Google Analytics®, Facebook®, Google Adwords® for audience and sales statistics. See Google's Privacy & Terms.

4. More details on the Eldogency SAS notification policy

With consent, we may send push notifications via Onesignal®. Unsubscribe using browser settings (e.g., Firefox: Options > Privacy > Security > Notifications; Chrome: Settings > Content > Notifications).

5. More details on the Eldogency SAS emailing policy

With consent, we may send newsletters and offers, including third-party ads but not dedicated to third parties. Unsubscribe via the link at the bottom of each message.

6. More details on the Eldogency SAS invoice certification policy

We use Kiwiz for invoice and asset certification to comply with the 2016 French finance law, storing certified documents per article L123-22 of the commercial code.

7. Secure storage of your personal data

We ensure data security with servers in a secure French data center, equipped with 24/7 monitoring, fire/electrical safety, video surveillance, firewalls, and redundant bandwidths. Data is kept for 3 years (non-clients/affiliates) or longer for administrative/legal purposes (clients/affiliates). Data may be transmitted to authorities upon request.

8. Your rights concerning your personal data

You may request access, rectification, or erasure of your data per the 1978 law and GDPR. Contact our DPO:

• Email: soporte@recuperatufiguraya.com (attach a scan of a valid ID).
• Mail: Eldogency SAS, DPO, 38 rue Jean Mermoz, 75008 Paris, France (attach a photocopy of a valid ID).